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SupportDeliveryDelivery Tracking Return to Delivery Tracking

My Delivery Hasn’t Arrived Yet - What Should I Do?.

If our delivery partners are advising your delivery is delayed, or if your order is missing, please contact our team as soon as possible so that we can help to locate your parcel with our delivery partners.

If your parcel has gone missing, or cannot be located by our delivery partners, we will be able to help with a replacement order.

Please note that there may be a manufacturing/ procurement delay in processing replacement orders, depending on stock availability.

Related Articles.

> Where Can I Find Tracking Information? > Which Courier Will My Order Be Delivered By? > Can I Get A Proof Of Delivery (POD)? > How Do I Get My Delivery Note?

Other Support Articles.

General Technical Information

Screw and Hardware Technical Information

Coupling Technical Information

Gear Technical Information

Materials Information

Finish, Plating & Coatings Information

Motor Technical Information

Recommended Tightening Torques

Delivery | Accu Precision Engineering Components

Where Is My Order?

When Will My Order Dispatch?

How Do I Track My Delivery?

Delivery Tracking

Shipping Queries & Dispatch Times

About Accu | Experts In Precision, Industrial & Engineering Components

How Do I Contact Accu?

Selling Opportunities With Accu

Accu Jobs & Careers

Company Structure

Quality, Ethical and Environmental Assurance

Legal Information and Terms

How Do I Make A Return?

How Long Do I Have To Make A Return?

I Only Want To Return Part Of My Order, Is That Okay?

When Will I Receive My Refund?

Returns, Replacements and Warranty

Do You Have A Minimum Order Value?

Can I Make An Order Via Telephone Call?

How Much Does Shipping Cost?

Can I Change My Order?

Can Accu Split Ship My Order?

How Do I Cancel My Order?

Are There Any Extra Taxes Or Charges Applied To My Order?

How Do I Get A Zero VAT/ Tax Rate On My Order? (UK)

How Do I Get A Zero VAT/ Tax Rate On My Order? (EU/ Rest of World)

Do I Need To Pay UK VAT?

Existing & Past Orders

What Payment Methods Do Accu Accept?

Do You Accept Payments By Cheque?

How Do I Delete My Stored Credit/ Debit Card Details?

Do You Keep My Credit/ Debit Card Details On File?

My Card Was Declined, What Can I Do?

Do I Need To Contact You To Delete My Account/ Personal Data?

What Currencies Do You Accept Payment In?

I’m Not A Business Customer, Can I Get Credit?

My Colleague Has Left The Business, How Can I Claim Their account?

How Can I Change My Company’s Accounts Contact Info?

How Do I Make A Payment To Accu?

Can I Pay By PayPal?

Can I Save My Payment Information On My Account For Quick Re-ordering?

How Is My Credit/ Debit Card Information Stored On My Account?

Can I Add Another Authorised User To My Account?

What Credit Limit Can I Get?

How Do I Delete My Accu Account?

How Do I Reset My Password?

How do I add a new address to my account? (Help Hub)

Secure Payment Page

Credit Accounts

Standard Shipping Options

Please note: The shipping options listed below are for the expedition of transit only. Lead times and manufacture schedules for out-of-stock products will still apply. Accurate delivery date estimates are always displayed during the checkout process.

Destination	Available Services
	Standard	Express

Premium Timed Services

Destination	Available Services
	Morning Express (Before Noon)	Saturday Express